FREQUENTLY ASKED QUESTIONS

Frequently asked questions

Where are you based?


unpause studio is based in Sydney, Australia




Can I customise an order?


Unfortunately we do not offer customisations from the website but you can contact us directly for special requests. If you have seen a particular image somewhere else or you have something special in mind, we would love to chat about it. Contact us via the Contact page.




From where do you ship?


We use suppliers in Australia and the UK to ship to the rest of the world.




How long will it take for the product to arrive?


It depends on where you are and what supplier we need to use. Orders take on avergage 7-10 days however that can vary. You will receive a notification once the product is shipping and we will provide a tracking number if possible.





support@unpause.studio

Bondi Beach, Sydney, Australia. 

© 2020 unpause pty. ltd.

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