FREQUENTLY ASKED QUESTIONS
Frequently asked questions
Where are you based?
unpause studio is based in Sydney, Australia
Can I customise an order?
Unfortunately we do not offer customisations from the website but you can contact us directly for special requests.
From where do you ship?
We use suppliers in Australia and the UK to ship to the rest of the world.
How long will it take for the product to arrive?
It depends on where you are and what supplier we need to use. Orders take on avergage 7-10 days however that can vary.